Privacy Policy
Last updated: March 2026
Information We Collect
Information you provide: When you submit an order request form, we collect your name, email, and ZIP code so we can connect you with the right provider options. Chat and Talk to Agent interactions may also include the details you choose to share.
Automatically collected: We use privacy-friendly analytics to understand how visitors use our site. This includes page views, device type, and general geographic location (country/state level). We do not use invasive tracking cookies.
ZIP codes: When you enter a ZIP code to search for providers, it's used only to show relevant results. We do not store individual ZIP code searches.
How We Use Your Information
- To connect you with internet providers when you submit an order request
- To provide customer support when you use chat, Talk to Agent, or place an order
- To improve our website and tools
- To display relevant providers in your area
Information Sharing
When you request to be connected with a provider (via order form, chat, or Talk to Agent), we share the necessary contact information with that provider to complete the connection. We do not sell your personal information to third parties. We do not share your information with anyone for marketing purposes unrelated to your request.
Cookies & Tracking
We use minimal, privacy-respecting cookies necessary for site functionality. We do not use third-party advertising cookies. We do not participate in cross-site tracking or ad networks.
Data Security
We implement industry-standard security measures to protect your information. Our site uses HTTPS encryption. We limit access to personal information to authorized personnel who need it to perform their job functions.
Your Rights
You have the right to:
- Request access to personal information we hold about you
- Request deletion of your personal information
- Opt out of any future communications
- Request correction of inaccurate information
California Residents (CCPA)
California residents have additional rights under the CCPA. We do not sell personal information. You may request disclosure of what information we collect and request deletion. Contact us using the information below to exercise these rights.
Contact Us
For privacy-related questions or requests, please visit our Contact page.
Changes to This Policy
We may update this policy periodically. Changes will be posted on this page with an updated "Last updated" date.